DOMAIN 6 FOR
Professional Services
Digital transformation that yields to improvement in team members utilizations and project profitability
Become a data-driven professional services organization.
High-performing professional services organizations must be able to make quick decisions in all aspects of their business from sales through talent management, project planning and execution to financial management.
Domain 6 is delivering a holistic business automation and collaboration suite for data-driven professional services – one place where team members and customers meet, discuss and interact with the help of business processes augmented with intelligent insights, leveraging the power of Microsoft Dynamics 365 and the Teams Platform.
Benefits
Talent Pool Effectiveness
Efficiently manage people and capabilities to improve resource utilization and ensure optimal resource allocation.
Business Processes Coherency
Streamline key processes within the whole organization, align different areas of business and business units in a single process framework.
Successful Project Delivery
Get real-time access to information and processes, monitor project performance from initiation to completion in order to prevent cost overruns and ensure on-time, on-budget and goal-based project delivery.
Connected Resources, Projects & Clients
Build end-to-end processes that streamline the communication between the different business areas, clients, projects and resources across the entire organization with the ultimate goal of improving efficiency and achieving economies of scale.
Improved Team Collaboration
Empower project teams and boost team productivity through integrated project collaboration tools and solutions, unified communications platforms, and enterprise social networking.
Integrated Holistic Solutions
Connect all your solutions and systems applying different scenarios for integration of project management tools, CRM, business intelligence tools, etc.
Features
Having a centralized solution that supports all aspects of the client engagement is key to the successful client retention and recurring business. An integrated solution enables both sales and delivery teams to work together to more efficiently and accurately scope, estimate and price engagements. This results not only in meeting margin requirements but also in an increase of the opportunity win rate. With such an integrated system with core collaboration technology such as Microsoft Teams, client engagement teams can share information, documents and other information about promises made.
PROFESSIONAL SERVICES FIRMS NEED THE ABILITY TO:
- Manage RFP and proposal lifecycles
- Manage estimates and revisions
- Support demand generation activities
- Track and manage potential cross-sell and up-sell opportunities
RELATED SOLUTIONS
Professional Services firms have a complicated financial structure. Viewing the global nature of such businesses, the financial system needs to support cross boarder accounting, streamlined project accounting across multiple legal entities, and resources sharing between operating entities. Having a global financial and project accounting capabilities integrated with your PSA solution will simplify the management of such complex structures thus enabling a firm to use the proper resource for the different project, irrespective of the country of residency or location where the project is being executed.
PROFESSIONAL SERVICES FIRMS NEED THE ABILITY TO:
- Capitalize projects and programs
- Support complex accounting rules and policies, while ensuring compliance
- Manage project and financial budgets and forecasts
- Manage projects’ cash flow
- Track project profitability and resource utilization
- Track and manage billing cycles and collections
RELATED SOLUTIONS
PSA firms are in the business of delivering top talent to deploy technology, audit businesses, engage in marketing activities, deliver staffing solutions, and supply creative designs or services. Recruiting, retaining, and incenting caliber resources is key to their success. Monitoring human capital attrition and figuring out ways to eliminate such change can not only allow PSA firms maintain high client retention rate but also help them attract more new customers.
PROFESSIONAL SERVICES FIRMS NEED THE ABILITY TO:
- Engage top talent using the different channels at their disposal – from LinkedIn to recruitment agencies
- Track employee performance and career development
- Define the skills and rank their talent
- Plan different recruitment strategies and survey recruits to enhance onboarding processes
RELATED SOLUTIONS
See the 2022 Professional Services Maturity™ Benchmark report
From a Client
Working with Domain 6 Team has been a pleasure right from the beginning. They helped us a build a foundation for our digital transformation to keep scaling our business without sacrificing customer experience.
