In the fall of 2017, the Business Process Modeler (BPM) was introduced to Lifecycle Services. With it comes libraries of industry standard business processes that guide the implementation of Microsoft Dynamics 365 for Finance and Operations. “YES! I will change all my business processes to match the BPM library!” said no client ever. No problem. The BPM can also be used to edit existing processes or record new ones. This…
The Future is here and it is all about data. Data is all around us and growing at an unprecedented pace – did you know that 90% of today’s data was created in the last two year alone!? But what do we do with all of this data? Technological improvements are now allowing businesses to better capture and store data, then analyze and deliver insights that enable companies to make…
Over half of companies see their Field Service department as a cost center. They sold a product or leased a property, and the only way to get the customer to close an agreement was to promise to fix things when they break. What if instead of Field Service being a drain it generated revenue on its own? Dynamics 365 for Field Service can help you do just that and has…